The US-based National Association for Interpretation (NAI) offers a two day training for ‘Interpretive Hosts’ and ‘Interpretive Host Trainers’ which is linked to the conference.
NAI’s Interpretive Host course follows an interesting approach to link basic informal interpretation skills with customer service. This is particularly valuable for organisations and businesses related to heritage tourism.
For those who are involved in developing training and certification in Europe this course will offer an opportunity for insight and hands-on experience in NAI’s approach and to learn from their program. 
Find out more about this course on NAI’s website.